What is a betterment fee?

Betterment fees are an annual charge to help cover the cost of putting a water or sewer line in your neighborhood. Under our current policy, betterment fees are based on half of the total project cost divided by the total number of hookups connected to your particular line. This cost is divided over the number of years of the bond payment to pay off the construction costs. The other half is calculated in the water or sewer rates and charged accordingly to all water and/or sewer users in town. The bills are issued annually in April and are due in May. They cover the time period from April 1st of the year they are issued until March 31st of the following year.

Since these are bond payments we are collecting, we cannot collect them in advance if you were to move. The betterment payments are attached to the house and are billable to whoever is the owner of record as of April 1st of each year. If you are selling your house, your attorney may prorate the amount over the year. You must speak to them about making arrangements for that.

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1. I will be installing a sprinkler system this summer. What can I do to avoid paying for sewer charges on the water going on my lawn and into the ground rather than the sewer system?
2. What is the utility shut off policy?
3. How can I tell if my bill is based on a meter reading or an estimate?
4. I am new to town and wish to have my name placed on the water account. What do I need to do?
5. I will be selling my home. What should I do to take my name off the water account?
6. What should I do if I think my meter was read incorrectly?
7. When is my next water bill due?
8. What is availability?
9. What is a betterment fee?
10. I want to change my mailing address or a name on my account. What do I need to do?
11. I turned on my water and nothing came out. What is happening?
12. I just received my bill today and it is already past the due date. What should I do?
13. I just received a Delinquency Notice. Why am I getting this?
14. I am renting and will be moving out. I want my name taken off the water bill. What should I do?
15. I am going away for the winter. Do I need to let the Town know?
16. Am I billed for water I haven't used yet?