I just received a Delinquency Notice. Why am I getting this?

These notices are generated 30 days after a bill is due. They are mailed to the owner of the property and the bill payer, if the name is different. As the notice states, if the bill is received by our office without delay, no further action will take place.

If payment is not received promptly, a certified letter will be mailed informing you of the ensuing shutoff date and a certified fee will be placed on your account. If you have sent a payment in to us in the last few days it may have crossed in the mail with the notice and you may be able to disregard the notice. Although, it would probably be beneficial to call us to confirm we received your payment.

Show All Answers

1. I will be installing a sprinkler system this summer. What can I do to avoid paying for sewer charges on the water going on my lawn and into the ground rather than the sewer system?
2. What is the utility shut off policy?
3. How can I tell if my bill is based on a meter reading or an estimate?
4. I am new to town and wish to have my name placed on the water account. What do I need to do?
5. I will be selling my home. What should I do to take my name off the water account?
6. What should I do if I think my meter was read incorrectly?
7. When is my next water bill due?
8. What is availability?
9. What is a betterment fee?
10. I want to change my mailing address or a name on my account. What do I need to do?
11. I turned on my water and nothing came out. What is happening?
12. I just received my bill today and it is already past the due date. What should I do?
13. I just received a Delinquency Notice. Why am I getting this?
14. I am renting and will be moving out. I want my name taken off the water bill. What should I do?
15. I am going away for the winter. Do I need to let the Town know?
16. Am I billed for water I haven't used yet?