I am going away for the winter. Do I need to let the Town know?

We would prefer that you did. This will prevent us from estimating your bill, assuming that your meter is stuck. We will ask you some simple questions such as when you will be leaving and returning, a contact name and number for any emergencies, if the water is off or on in the house, etc. All information given to us is confidential. Your phone number is only used by us in cases of emergencies and not given out to anyone. If we do not know that your house is vacant and we notice no consumption and cannot contact you, we will be required to estimate your bill based on your past history of consumption.

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1. I will be installing a sprinkler system this summer. What can I do to avoid paying for sewer charges on the water going on my lawn and into the ground rather than the sewer system?
2. What is the utility shut off policy?
3. How can I tell if my bill is based on a meter reading or an estimate?
4. I am new to town and wish to have my name placed on the water account. What do I need to do?
5. I will be selling my home. What should I do to take my name off the water account?
6. What should I do if I think my meter was read incorrectly?
7. When is my next water bill due?
8. What is availability?
9. What is a betterment fee?
10. I want to change my mailing address or a name on my account. What do I need to do?
11. I turned on my water and nothing came out. What is happening?
12. I just received my bill today and it is already past the due date. What should I do?
13. I just received a Delinquency Notice. Why am I getting this?
14. I am renting and will be moving out. I want my name taken off the water bill. What should I do?
15. I am going away for the winter. Do I need to let the Town know?
16. Am I billed for water I haven't used yet?