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Assessing

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1. How do I consolidate multiple lots?

To consolidate lots you may own there are a few requirements:

1. The lots to be consolidated need to be abutting each other.
2. The ownership for the parcels must be in the exact same name. For example, you cannot consolidate a parcel that is owned by a trust and one that is in your personal name.

If you have met these two requirements, you can print out the lot consolidation form. The form needs to have the applicant's signature notarized and both the Planning Director and Chief Assessor will also need to sign the document before it can be sent to the Registry. A check will need to be provided at the time of submission for the recording fee. The check should be made out to Rockingham County Registry of Deeds for $20.63 and add $4 for any additional pages needed.

2. What is Salem's tax rate and ratio?

Tax Rate

The tax rate for 2023 is $16.96 per thousand of your assessment.

The tax rate is set in October by the DRA. Below is a breakdown of what the $16.96 tax rate goes to:

• State Education: $1.51
• County: $0.73
• Local Education: $9.24
• Municipal: $5.48

Assessment Ratio

The assessment ratio for 2022 is 83.7%. This means we are assessing properties at 83.7% of market value as of April 1, 2022.

Your 2023 actual tax bill may differ from this estimate. Other factors that may impact your actual/final 2023 property tax bill include, but are not limited to the following:

• Changes in appropriations (the budget) from last year to this year
• Changes in other revenues received from all sources by the Town between last year and this year (car registrations, building permit fees, license fees, school aid etc.)
• Changes in the total dollar amount of personal exemptions and tax credits granted between last year and this year
• Calculation of the actual, final total tax base value reported to the NH Department of Revenue in November

3. What is the abatement process and its deadlines?

You must file in writing with the Assessor's Office by March 1st following the fall tax bill. Forms are available in the Assessor's Office or can be downloaded via the Board of Tax and Land Appeals website.

4. How can I find out where my lot lines are?

The tax maps that the town provides only show the shape of your lot. It does not accurately show definitive areas as to where it starts and begins. If your property has ever been surveyed in the past the Building Department should have a copy in their files. If they do not have one then you will need to hire a surveyor to find out your correct lot lines.

The Building Department can be reached at 603-890-2020.

5. What is the taxation process?

See the Taxation Process page to learn about the Town's taxation process.

6. How do I change the address my tax bill is going to?

If you need to change the mailing address for your tax bill there are several different ways to get this accomplished:

• Come down to the Assessing Department and fill out a Change of Address form, in person. The Assessing Department is located at:
  33 Geremonty Drive
  Salem, NH 03079
• Send in writing a request to change the mailing address for your tax bill with the new and old addresses listed along with an owner's signature.
• Download and fill out this Change of Address form (PDF), print it out, sign it and send it to us or drop it off in the drop box that is located in front of Town Hall facing Geremonty Drive. Town Hall is located at:
  33 Geremonty Drive
  Salem, NH 03079

7. How can I get a copy of a deed?

There are several ways to get a copy of a deed. You can:

• Go to the Registry of Deeds located at:
  10 Route 125
  Brentwood, NH 03833
• Go to the Registry of Deeds website. The price they charge is $1 a page.
• Come into our office for a copy. The price we charge is $2 a page. Our office is located at:
  33 Geremonty Drive
  Salem, NH 03079

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Assessing - Abatement

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1. What is an abatement?

An abatement is a form of appeal of your property's assessment if you feel you are being unfairly assessed. Under RSA 76:16, municipalities may abate taxes and interest accrued on such tax "for good cause shown". The taxpayer has the burden to prove their property was unfairly assessed compared to similar properties in town as of April 1st for that year's tax bill.

2. How do I apply for an abatement?

To file for an abatement you must be the owner of record as of April 1st of the tax year being abated. Abatements are only accepted after the second tax bill of the year is received, which is usually in early November.

The deadline to file for an abatement is March 1st

Please use this Abatement Application form (PDF) to file your grievance. 

3. What happens after I file?

After you file your abatement the Assessor will review the application, call to speak to you further, and possibly set up an appointment to look at the property. Once the Assessor has taken the opportunity to review the property a decision will be made whether to grant or deny the abatement. You will be notified by letter of the outcome of your case.

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Cemeteries

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1. How can I purchase a plot?

You can purchase through the Funeral Home or directly from the Town by calling 603-890-2150. A phone call will be returned to you.

Note: in order to purchase a new plot the individual must be deceased (no pre-buying of lots).

2. Can anyone be buried at this cemetery?

Only Salem residents can purchase cemetery plots (no pre-buying of lots).

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Community Services - Recreation Division

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1. Can I pay for a program by credit card?

Credit cards can be used to pay for programs using our online registration platform as well as in the office but not over the phone.

2. Can I register for your programs by phone?

Unfortunately, no. We require payment for the program at the time of registration.

3. Do I have to get a permit to use one of the neighborhood parks for a cookout or picnic?

A Facility Request Form is required; you can obtain a form from the Recreation Division's website under Recreation Facilities.

4. Where I can find information on the Field of Dreams Student Parking or Facility Requests?

Please visit the Field of Dreams website directly at: http://www.fieldofdreamsnh.org/

All forms should be dropped off and submitted directly to the Field of Dreams.

5. How do I know if a program is cancelled due to weather conditions?

Please check the Recreation Division's website or Facebook page at 'Salem NH Community Services Department'. For programs you are registered for, a staff member will email you about any cancellations.

6. How old do I have to be to work for the Recreation Division's summer staff?

16 years old for Camp Counselor positions and junior Adventure Camp counselor positions. 18 years old for Hedgehog Park attendants and Adventure Camp counselors. As with all positions, individuals are hired depending on the experience that they have that is in relation to the job description. Individuals who are applying for playground positions are hired depending on their experience, etc. Applications are accepted until all positions are filled.

You can obtain an application via the Human Resources Department.

7. What if I know I am going to miss the first class of the program I am registered in?

When you come into the Recreation Department to register, inform the Recreation Staff that you will miss the first class and we will notify the instructor. If you mail in your registration, please make a note of this on the registration form and we will let the instructor know.

8. Where can I canoe?

The Town of Salem has two canoe launches. One is behind Garabedian Drive, which is off Hampshire Road and the other on Town Farm Road (parking on the same side of the bridge).

9. Where is Hedgehog Park located?

53 Lowell Road (Route 38). Visit our Hedgehog Park page to learn more.

10. Who is responsible for setting the Trick or Treat Hours?

The Town Council set the hours for Trick or Treat with the recommendation of the Salem Police Chief.

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Community Services - Senior Services Division

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1. What do I need to do to start participating at the Senior Center?

Salem Senior Services is a Department of the Town of Salem. We are pleased to offer more than 200 programs, activities and services to our residents, 60 years of age and older. To learn more about registering to participate, visit our Registering to Join the Senior Center page.

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Engineering

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1. Do I need a permit to for a new well, water service, septic system, sewer service or driveway?

Yes, a permit is required to install or newly construct any of the above. For the wells and septic systems a State of New Hampshire licensed Well Water Contractor for wells and a State of New Hampshire licensed Septic System Installer for septic systems are required to obtain the permit prior to starting the work. For water service, sewer service and driveways the Contractor has to be bonded with the Town of Salem and provide Certificates of Insurance to the Town to obtain the permit prior to starting the work.

Please note that septic system and well permits are no longer coordinated with the Engineering Department; please contact the Health Department for questions relative to septic systems and wells.

2. Do I need a septic system design to convert my seasonal property to a year round property?

Yes. A State of New Hampshire licensed Septic System Designer would have to design a new septic system and get it approve by the Town and the State.

3. Does the Town have a Plot Plan for my property?

If you come in to Town Hall we can check your property file to see if the Town has a copy.

4. Does the Town have a Septic Plan for my property?

If you come in to Town Hall we can check your property file to see if the Town has a copy. Septic design plans were not required until 1967 so if your home and septic system were built prior to 1967 we will not have a plan and in some cases on homes built after 1967 we may not have a copy.

5. Does the Town have information on where the sewer service is on my property?

No, not on your property, if you come in to Town Hall we can check our records to see where the service was left at the street line and can provide information on who the contractor may have been and when the service was installed.

6. Does the Town have information on where the water service is on my property?

No, not on your property, if you come in to Town Hall we can check our records to see where the service was left at the street line and if it was installed after 1993, who the contractor may have been and when the service was installed. If Town Hall does not have the record for your property you can check with the Utilities Division at Public Works to see if they have a water service tie card for your property.

7. Does the Town have well water test results for my property?

If you come in to Town Hall we can check your property file to see if the Town has a copy.

8. Is my house in a flood zone and do I need flood insurance?

If you come to Town Hall you can look at the Flood Insurance Rate Maps and make your own determination. We are not allowed by Federal law to interpret the map for you but we can help you in understanding how to read the map. The Lending Institutions are required to make the determination if insurance is needed.

9. Is part of my land considered wetlands and do I need a permit to fill my land?

A State of New Hampshire licensed Wetlands Scientist would have to do an investigation on your property to determine if wetlands are present. If wetlands are present and you would like to fill them a State of New Hampshire Dredge and Fill Permit would have to be obtained prior to the filling.

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Finance - Utility Billing

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1. I will be installing a sprinkler system this summer. What can I do to avoid paying for sewer charges on the water going on my lawn and into the ground rather than the sewer system?

You must purchase a "lawn meter." You would only be billed at the water rate for any water consumption used on your outside faucets if that is how it is plumbed. The costs involved are: the meter (see rate schedule), plumbing costs to plumb the lines for the second meter, and an additional admin fee $5.80 each bill.

2. What is the utility shut off policy?

Utility bills are due 25 days from the bill date printed on the bill. 30 days after the due date a delinquent notice is mailed to the bill payer on the account and the owner, if the owner is not the bill payer. Within a few weeks from that date, a certified notice will be mailed to the bill payer giving the exact date of shut off. This is usually the first Wednesday of the month for commercial accounts and the third Wednesday of the month for residential accounts.

Payment in full of all overdue bills is due in our office by 5 pm of the previous day. If payment is not received by that time, a shut off and turn on fee of $50 would be placed on the account. This fee is due whether you are shut off that day or not. All payments at that time would need to be made by cash or money order only.

All of the overdue charges including the shut off and turn on fees would then need to be paid to the Billing Department personnel in the Town Hall before the water would be turned back on. If you are unable to pay your bill by the deadline date for the shut off, we ask that you call our office as soon as possible to make other arrangements. Depending on which you might qualify for, you will either be allowed to enter into a payment plan with the Town or be directed to the Human Services Department for assistance.

3. How can I tell if my bill is based on a meter reading or an estimate?

About halfway down on your bill, on the left hand side, there is a long gray box. The fourth item over says "estimated." In the box underneath this, your bill will state "Estimate" if we estimated your bill for any reason. You may call our office and we can see why we had to estimate your bill.

4. I am new to town and wish to have my name placed on the water account. What do I need to do?

If a final reading was taken before you purchased the home, your name may already be on the account. You may call us to confirm whether a final reading was taken or not. If a final reading was not taken, you should call us as soon as possible. Depending upon how much time has passed since you took ownership of the home, we would handle this in different ways. Since the current owner is ultimately responsible for all balances due on the utility account whether they are from before you moving in or after, the sooner we are notified of any changes in ownership, the smaller any previous consumption balances may be.

5. I will be selling my home. What should I do to take my name off the water account?

Call our office as soon as possible to schedule a final water reading. We will ask for some initial information, i.e. date of closing, buyer's names, closing attorney's information, etc. The meters can be read from the office. There is no need for anyone to meet us at the property. We will submit the final bill to your attorney to be collected at the closing and then remove your name from the account and put the new owner's name/s on the account.

6. What should I do if I think my meter was read incorrectly?

If you think there is a problem, we suggest you call our office.

Your meter is generally found in your basement and is your actual meter. It may be read by shining a very strong flashlight directly onto the top screen. The outside device, usually on the same wall as the inside meter is found, is a transmitter and cannot be opened. The meters usually have 6 digits on them that read like a speedometer.

If you have an exceptionally high bill, consider if any time since the last time your meter was read, you either watered a lawn, filled a pool, had extra people at the house, had a leaky toilet or faucet repaired, etc. This will help us in determining why your water bill may be higher than normal. If your bill seems exceptionally low, consider if you have been away for an extended period of time, did you have some people move out of the house i.e., children away at college, someone passed away, etc.

We will be more than happy to help you resolve any issues within our abilities. It may require you calling a plumber to make repairs.

7. When is my next water bill due?

This depends upon which route you are read on. Meters are read all month. One third of the residential accounts are billed each month. Every commercial account is billed each month. The last 2 digits of your account number after the dash are your route number. Find these numbers in the following table and follow across for the bill issue date and the due date.

Due Dates by Route Number

Route Number	Due
11 to 16	25th of March, June, September, December
21 to 25	25th of April, July, October, January
31 to 35	25th of February, May, August, November
02 and 90	Approximately the 15th of April, July, October, January
70, 80, and 81	Approximately the 15th of each month

8. What is availability?

It is the administrative cost to process your bill. It covers the cost to read the meter, process the bill, the cost of the bills, the postage, etc.

9. What is a betterment fee?

Betterment fees are an annual charge to help cover the cost of putting a water or sewer line in your neighborhood. Under our current policy, betterment fees are based on half of the total project cost divided by the total number of hookups connected to your particular line. This cost is divided over the number of years of the bond payment to pay off the construction costs. The other half is calculated in the water or sewer rates and charged accordingly to all water and/or sewer users in town. The bills are issued annually in April and are due in May. They cover the time period from April 1st of the year they are issued until March 31st of the following year.

Since these are bond payments we are collecting, we cannot collect them in advance if you were to move. The betterment payments are attached to the house and are billable to whoever is the owner of record as of April 1st of each year. If you are selling your house, your attorney may prorate the amount over the year. You must speak to them about making arrangements for that.

10. I want to change my mailing address or a name on my account. What do I need to do?

You need to call our office. Depending upon the reason for the change, we may need to do a final reading.

11. I turned on my water and nothing came out. What is happening?

Usually this is due to a water main break in your neighborhood. Water (Public Works) Department personnel must turn off the water to repair the line. It is only off as long as is required to repair the pipes. Inquiries about the status of main breaks should be made by calling the Public Works Department at 603-890-2150. We cannot feasibly notify everyone door to door that we need to turn the water off in an emergency like this. We can assure you that it is only done if necessary and will be restored as soon as possible.

12. I just received my bill today and it is already past the due date. What should I do?

You are probably looking at the "Bill Date" rather than the "Due Date" of your current charges. Residential bills are issued quarterly and are generally mailed on the last day of the month. The current charges are due on the 25th of the following month. On the right side of your payment stub there is a box with the due date for the current charges on your bill. If you have a previous balance, that balance is due upon receipt.

13. I just received a Delinquency Notice. Why am I getting this?

These notices are generated 30 days after a bill is due. They are mailed to the owner of the property and the bill payer, if the name is different. As the notice states, if the bill is received by our office without delay, no further action will take place.

If payment is not received promptly, a certified letter will be mailed informing you of the ensuing shutoff date and a certified fee will be placed on your account. If you have sent a payment in to us in the last few days it may have crossed in the mail with the notice and you may be able to disregard the notice. Although, it would probably be beneficial to call us to confirm we received your payment.

14. I am renting and will be moving out. I want my name taken off the water bill. What should I do?

Call our office as soon as possible to schedule a final water reading. The meters can be read from the office. There is no need for anyone to meet us at the property.

15. I am going away for the winter. Do I need to let the Town know?

We would prefer that you did. This will prevent us from estimating your bill, assuming that your meter is stuck. We will ask you some simple questions such as when you will be leaving and returning, a contact name and number for any emergencies, if the water is off or on in the house, etc. All information given to us is confidential. Your phone number is only used by us in cases of emergencies and not given out to anyone. If we do not know that your house is vacant and we notice no consumption and cannot contact you, we will be required to estimate your bill based on your past history of consumption.

16. Am I billed for water I haven't used yet?

No, we do not bill in advance. We bill for water consumption that has gone through your meter. If for some reason we could not read your meter, i.e., snow is covering it, a dog is in the yard, your remote meter is reading the same as the previous quarter, etc., we may estimate your account if we have reason to believe the house is not vacant and there is not a valid reason for no consumption. We will base your estimate on your past history of water consumption. Your bill will state that it was estimated charges. Once we can get access to the meter your account would be adjusted for any differences.

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Fire

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1. How can I obtain a copy of a fire or ambulance report?

You may call Administrative Assistant Pam Russell at 603-890-2208 to receive information regarding reports or see our Obtaining Reports (PDF) resource.

2. What is the service area of Salem?

The Town of Salem is approximately 26 square miles. Salem's residential population is nearly 30,000 persons but our daytime population is estimated to exceed 80,000 persons and growing. Because Interstate 93 along with other state highways travel through Salem, we estimate a continuous stream of people and commerce traveling through our Town. 

Salem Fire also has mutual aid agreements with the surrounding towns and cities (both in MA and NH) which we will provide services if requested.

3. How many fire stations are there in Salem?

Salem Fire Department operates out of three fire stations.

4. Can I burn brush in Salem?

Permits

Burning brush in Salem is allowed following strict rules. A permit is required per NH RSA 227-L:7, and must be obtained at any one of our three fire stations or online through the New Hampshire Division of Forest and Lands website, prior to any open burning.

General Outside Burning Rules

Once you have obtained your permit you must follow the Salem General Outside Burning Rules

1. The permittee must be at least 18 years old and the legal landowner or have the landowner's written permission to obtain a permit
2. Each time you wish to burn you must call the Salem Fire Burn Permit phone number 603-685-6420 where you will be told if burning is authorized for that specific day - you must call after 4:30 pm
3. On days that it is actively raining or the ground is covered in snow, you may call the regular business number 603-890-2200 and ask if it is okay to burn, this is decided on a case-by-case basis
4. Salem allows burning between 5 pm and Midnight
5. Fires must be at least 50 feet away from all buildings, decks, sheds, etc. (Exception: chiminea-style unit must be at least 25 feet
6. Only clean wood can be burned - No construction debris, no trash, no leaves, no painted wood, no rubber
7. Wood should not exceed 5 inches in diameter
8. Do not use accelerants (gas, oil) to start the fire
9. You must have some type of extinguishing equipment on hand (hose, extinguisher) to maintain control of the fire
10. You must completely extinguish the fire by midnight before leaving it

Please understand that if the fire department receives a request to check on a fire (permitted or not) we will always come out. That does not mean that someone with a permit has done anything wrong - but we always err on the side of caution and may stop by.

5. How many smoke detectors do I need for my house ?

A newly constructed home by today's fire codes requires a hard-wired smoke detector on each floor in addition to a hard-wired detector in each bedroom. 

We recommend the same number of detectors for maximum coverage and protection in existing homes as well.

If you are renting a property, the landlord is required to install smoke detectors within your unit.

6. Are fireworks allowed in Salem?

No. Per code, the use, sale, distribution, or possession of fireworks are prohibited in Salem at all times. More specifically, Salem Municipal Code Chapter 260-8 Amendments to the International Fire Code section 3301.1.3 Fireworks:

The possession, manufacture, storage, sale, handling, use, or explosion of Division 1.3G and 1.4G (Class B and C) fireworks is prohibited.

7. Can I review the history of a property in the Fire Department files?

You may conduct a file review by scheduling an appointment with the Records Clerk Debra Scafidi. Call 603-890-2209 for further information.

8. How do I enter a career in the fire service?

Firefighting is one of the most hazardous occupations in the United States. We recommend becoming familiar with the various careers within the fire service, including becoming a firefighter, paramedic, hazardous material technician, fire prevention inspector, arson investigator, and fire alarm operator.

The New Hampshire Fire Academy (NHFA) holds entry-level written and physical ability testing annually. Anyone interested in becoming a firefighter in our department must contact the NHFA and make an application to participate in their testing process. The NHFA will forward to the Salem Fire Department a roster of successful applicants. NHFA is located at:
222 Sheep Davis Road
Concord, NH 03301

From this roster, we may invite selected candidates to participate in our oral board. If a candidate successfully completes this process (oral board and Chief's interview), he or she may be placed on an eligibility list. This list is generally good for one year.

The Town of Salem is an equal opportunity employer and strongly encourages members of both genders and all ethnic backgrounds to apply.

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Health - Private Wells

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1. How often should I test my well water?

It is recommended to first test soon after a new well is installed, thereafter every 3 to 5 years, whenever there is a change in property ownership, or whenever there is a noticeable change in the water quality, including changes in taste, odor, or color.

2. What well tests are required for private wells prior to issuing a Certificate of Occupancy?

Pursuant to the Board of Selectmen's adoption of revisions to Salem Chapter 253-Salem Disposal Systems and Wells, the following well test results and requirements shall be met prior to the issuance of a Certificate of Occupancy on any building serviced by a well in the town of Salem:

• A permit must be obtained before any drinking well is installed, and must be accompanied by a scaled diagram of the location.
• The diagram must show the existing or proposed subsurface disposal system on that and adjacent lots.
• The applicable fee, as established by the Board of Selectmen, shall accompany the application.
• The plan shall be submitted with the site address, map, and lot number.

In all new construction, prior to issuance of a Certificate of Occupancy and in all well replacements, a State of New Hampshire-certified testing lab shall do a well water analysis of the following parameters:

• Bacteria
• Hardness
• Chloride
• Fluoride
• Sodium
• Nitrate/Nitrite
• Iron
• Lead
• Manganese
• Arsenic
• pH
• Volatile Organic Compound (VOC) Screen

All test results shall be submitted to the Health Division and shall meet EPA Maximum Contaminant Level (MCL) Standards prior to the issuance of a Certificate of Occupancy. All VOCs shall be identified and quantified. All parameters that exceed the MCL shall be remediated through the installation of the appropriate filtration system at the well intake.

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Health - Septic Systems

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1. How do I replace my septic system?

The first step is to hire a State of New Hampshire Licensed Septic System Designer. He or she will contact the Health Department to schedule a test pit to determine if the system can be replaced in kind or if a new system needs to be designed.

2. How often should I pump my septic tank?

It is recommended that the tank be pumped every 2 to 3 years.

3. What guidelines must be followed to install a septic system in the Town of Salem?

The rules and regulations established by the State of New Hampshire, Department of Environmental Services, Subsurface Bureau, and the Water Resource Management Bureau form a part of Salem Chapter 253 - Sewage Disposal Systems and Wells. A copy of the local regulations may be obtained at Town Hall or through the website. Permits must be obtained from the Health Department. Applicable State Regulations must be obtained through the appropriate State Department.

Septic System Designs

For Septic System Designs, the homeowner shall:

• Contact a State of New Hampshire Licensed Designer through the telephone yellow pages or from the New Hampshire Department of Environmental Services website.
• The designer must pay a permit fee and make an appointment with the Health Department to meet on-site with a backhoe.
• The designer is required to submit 5 copies of the septic design plan, along with the permit application and fee, to the Health Department for review. The State will not review the plans prior to Town approval.
• The Town will review and stamp plans, keep one copy for our files, and return 4 copies to the designer to be submitted to the State for approval. The State approval period is generally 2 to 3 weeks.

Septic System Installations

For Septic System Installation, the homeowner shall:

• Contact a State of New Hampshire Licensed Installer through the telephone yellow pages or from the New Hampshire Department of Environmental Services website.
• Installer comes into Town Hall with the approved plans, pays a permit fee, and obtains an installation permit.
• The installer calls the Health Department with a 48-hour notice for the following:
  • Bed bottom inspection
  • Final inspection prior to backfilling

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Home - FAQs

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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Information Technology

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1. How does a vendor submit information about their company for reference in future technology projects?

A vendor may send information regarding their company to the Information Technology Department by submitting this form.

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Planning

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1. How do I find the zoning for my property?

The Town’s official Zoning Map can be accessed from the GIS/Town Maps page which shows zoning conditions for the whole town.  This is a large file (24 by 36 inches total) so be careful if trying to print it. Residents can also call the Planning Department at 603-890-2080 for more information.

View the list of permitted uses by zoning district (PDF).

2. Do I need a permit to fill a low spot on my property?

No permit is required to fill a low spot unless it is a wetland. Wetlands are designated by wetland or soil scientists based on specific criteria including vegetation, soils, and hydrology. In many cases, a wetland does not contain standing water. Both State and Town regulations require a permit for the filling of wetland areas.

For additional information, including a list of soil/wetland scientists, please contact the Planning Director.

3. Do I need a permit to install/repair my dock or retaining wall on the shoreline?

The State requires permits for all docks, walls, piers, and other shoreline structures. Visit the State Wetlands Bureau website or call 603-271-2147 for more information.

4. Do I need Planning Board approval for my project?

Approval from the Planning Board is required for all subdivisions, lot line adjustments, new non-residential development, and expansions or changes of use to non-residential buildings or sites. Significant changes to signs that are shown on a site plan may also require Planning Board approval.

For additional information, please contact the Planning Director.

5. How can abutters or interested citizens raise concerns about a project to the Planning Board?

Abutters often play a crucial role by providing information and helping the Planning Board evaluate plans. Abutters and other citizens interested in a project are encouraged to call the Planning Office with concerns or comments, view the plans at Town Hall, submit written comments, attend the Planning Board meeting, or watch the meeting on local cable channel 17.

6. How do I submit a citizen zoning petition?

The deadline for submitting citizen zoning petitions is in early December. Amendments must be written in proper form and signed by at least 25 registered voters. For assistance with drafting zoning amendments, please contact the Planning Director.

7. When does the Planning Board meet and what are the submission deadlines/requirements?

The Planning Board meets on the second and fourth Tuesday of each month, at 7 pm, in the Knightly Meeting Room at the Salem Town Hall, located at:
33 Geremonty Drive
Salem, NH 03079

Subdivisions and site plans must be submitted to the Planning Director at least 15 days prior to the meeting at which they are to be considered. Applicants are required to discuss plans with the Planning Director in advance of the submission deadline - incomplete plans will not be accepted. Six copies of the plan must be submitted, along with the names and addresses of abutters (on mailing labels), application forms, and the appropriate filing/notice fees.

Applicants should review the Town's Zoning, Subdivision, and Site Plan Regulations prior to preparing plans for Planning Board review. These regulations contain information on permitted uses, dimensional restrictions, application procedures, and specific plan requirements. Copies are available for $10 from the Planning Department at the Town Hall.

For additional information, please contact Planning Director Ross A. Moldoff at 603-890-2080.

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Police Department - New Station

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1. Why do we need a new police station?

The existing facility exhibits a range of deficiencies that impede its functionality and safety. Notably, it fails to meet Americans with Disabilities Act requirements, lacks a sprinkler system, and cannot simultaneously accommodate interviews with multiple victims or suspects. The absence of proper segregation between criminal and non-criminal spaces, insufficient sight and sound separation for different detainee groups, and the lack of accessible restrooms pose serious limitations.

Moreover, the infrastructure is inadequate, outdated, and faulty. The building's design does not align with modern technological needs, and there are concerns related to electrical overloads and inadequate temperature control for IT equipment. The heating, ventilation, and air conditioning (HVAC) system's inefficiency leads to temperature imbalances across the facility. Numerous deficiencies are noted in the fire alarm system, and some operational aspects, like detainee transportation and plumbing, present ongoing challenges.

Severe overcrowding compounds these issues. Essential units, such as the Investigations Unit, operate from an outdated trailer, leading to storage challenges and the repurposing of detainee cells for record storage. Evidence storage inadequacies, constrained locker space, and the lack of proper office arrangements further hinder efficient operations. Additionally, efforts to secure federal grant funding for agency improvement are hampered by the building's limitations, impeding workspace and storage solutions required for new personnel, equipment, and documentation.

Specialty units’ resort to sheds for equipment storage, while multi-functional rooms, like the roll call/briefing space, struggle to accommodate the needs of a growing employee count. Dispatch capabilities fall short, with an insufficient setup for potential simultaneous dispatchers. The facility's shortcomings extend to areas such as School Resource Officer workspaces, on-site Animal Control Services, and personnel record storage. In sum, these deficiencies collectively hinder the agency's operational effectiveness, safety, and potential for community service enhancement.

2. Where will it be built?

Location

The new facility will be built on the site of the current police station at 9 Veterans Memorial Parkway.

Other Sites Considered

The Municipal Building Advisory Committee did look at other sites including a location off of Stiles Road and Abanki Park at 71 Geremonty Drive. 

3. Is the existing site the best location for a new Station?

Yes.  The Municipal Building Advisory Committee (MBAC), the Police Department staff, and the Town Council are unanimous in their belief the present site is the most optimal for the new facility. This consensus is driven by several compelling factors: first, there is no expenditure involved in acquiring land from the taxpayers; second, the location boasts a strategically central position; and finally, there exists ample space for the construction of the facility.

4. What will happen to the existing station is a new one is built?

During the construction of the new facility, the current station will not be operational. To ensure continued service, staff will be temporarily relocated. The process will involve demolishing the existing station before constructing the new facility in its place.

5. How would the Town pay for the facility?

The Town would need to finance the majority of the cost of the facility through bonds paid through taxes. Additionally, Public Safety Impact Fees will be allocated toward the bond principal.

Bonds may be issued in phases. Savings in construction costs or contributions from grants or donors would be used to reduce the amount the Town had to bond or repay the bonds early.

6. Is grant money available?

At this time, there are no grants or Federal funding for brick and mortar projects, however there are grant opportunities available for certain aspects of the project, such as technology, communication, and energy saving projects. To take advantage of grant money, the full project must be funded and ready for construction.  Staff is prepared to research and apply for grants once the project is funded and ready to be built. Any contributions or grants the Town secured would be used to reduce the cost of the bond amount or used to pay off the bonds early.

7. The proposed facility includes a Firing Range for the Police Department. Why doesn’t the Police Department continue to use other training facilities in the state?

The proposed police range would be approximately 3,100 square feet, depending on design options. This building is a small portion of the projected cost for the whole facility. The proposed range will address the Police Department’s current training needs and support long-term training goals. The on-site range building would allow officers to move from the classroom immediately to training exercises where critical thinking and decision-making skills are honed under stressful conditions in a controlled environment. An on-site range reduces problems related to travel costs to other facilities, lack of availability at other facilities, and lack of integration into a regular training regimen.   The construction of the range will provide an adequate training facility for several decades.

8. Can I see the existing conditions for myself?

The Police Department is happy to schedule a tour for residents. Residents may call the station at (603) 893-1911 to arrange a tour. 

The Town also has a video that shows the condition of the station posted on the Town website.

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Public Works

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1. Who do I call if I see a street light out?

Call Liberty Utilities at 855-349-9455

2. Who do I call if I see a street sign or stop sign down?

During regular work hours call 603-890-2150, after hours leave a message.

3. If I see a pothole in the road who should I call?

Call the DPW at 603-890-2150 after hours leave a message.

4. I have noticed that Beavers are building a dam and creating a potential water problem who should I call?

You will need to call the Fish and Game Department at 603-271-3421.

5. If I see an unusual amount of water in the road what should I do?

Call 603-890-2150, if it is after hours you can call the fire department business line at 603-890-2200, they will dispatch our on-call foreman to respond.

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Solid Waste

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1. What can I bring to the Transfer Station?

When arriving at the Transfer Station you will notice the different locations to place your bundles. Please ask the attendant for further instruction. When you enter the Transfer Station with C&D Material you will see the attendant first. The attendant at the trash building will accept your filled out coupon and direct you to the proper dumpster.

• All household trash - you must separate.
• Plastic, Cans, bottles/glass (called co-mingles) Newspaper, Cardboard. This all gets placed in the building.
• Scrap Metal - no coupon needed - white goods (washer/dryers/propane tanks) see attendant and he will direct you to the proper location. Refrigerators need the door removed.
• Brush - less than 4" in diameter are to be placed in the appropriate pile - see attendant.
• Leaves and grass are to be placed in a separate pile - see attendant.
• Automobile batteries - to be placed in the battery bin - see attendant.
• Latex Paint only - must be dried up.
• Ordinance - Refer to the Salem Administrative Municipal Codes - Number 409

2. What is not allowed at the Transfer Station?

• No Hazardous Materials or Commercial Waste.
• No Paint (Oil Based Paint) - No Paint Thinner - No Medical Waste - No Gasoline or Any Type of Flammables - No Antifreeze - No Cement - Concrete - Hot Top - Bricks - Rocks
• No C&D (Construction and Demolition Material)

3. How do I use the Transfer Station?

You must purchase a Transfer Station permit which includes 3 bulky waste coupons at Town Hall - Town Clerk Office with your vehicle registration. Effective date is September 1st annually.

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Tax Collector

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1. Can I drop off my property tax payment at the Town Hall?

Yes, there is a drop box located on the front stairs of the Town Hall and on the side of the building. Put your check in a sealed envelope along with a copy of the bill that is being paid. Cash is not an acceptable form of payment using this method.

2. How will I know how much I owe on my account?

The online system will reflect the balance of the outstanding invoice(s) with interest and fees calculated as of that date. Call 603-890-2109 and we can verbally calculate the interest through the date of payment and/or send a printed statement via first class mail, email, or fax.

3. How do I pay my property tax bill online?

Access our Invoice Cloud Online Payment Portal and follow the instructions accordingly. There is no fee for an e-check, but you will be charged a fee of 2.95% of the total payment by the credit/debit card companies.

4. How do I obtain the dollar amount or a statement showing what I paid for taxes last year?

Call 603-890-2109 for verbal information; statements can be sent via first class mail, email, or fax.

5. What if I did not receive a tax bill?

Bills are sent to the address of the last known owner by state law. The Assessor's Office updates its records according to transfers received from the Rockingham County Registry of Deeds after they have been recorded. Your attorney or title company who handled the closing should have checked the status of taxes due. However, it is your responsibility as the new owner to make sure taxes are paid and to advise the assessing department of your mailing address in writing. If you have any questions concerning this, refer to your closing statement or call us at 603-890-2109.

Any tax bill not paid by the due date is considered delinquent. Interest is calculated at the designated annual percentage rate (APR) on any delinquent bill.

6. What is the tax year?

Throughout the State of New Hampshire, the tax year runs from April 1 through the following March. Assessments of your property are made as of its value on April 1st of each tax year and will appear on your property tax bill.

7. How often and when will I be billed?

There are two bills issued per year; the first bill is an estimate based on one half of the previous year's tax. This bill is mailed out near the end of May and is usually due July 1st every year. The State of New Hampshire Department of Revenue Administration sets the tax rate for the year in the fall. The final bill is calculated using the new tax rate multiplied by your property's assessed value as of April 1st, less any payments made on the first bill. The second bill is mailed by the end of October and is usually due December 1st each year. Partial payments on property tax accounts are always accepted.

It is the property owner's responsibility to forward the tax bill to their bank or mortgage company for payment if their taxes are held in escrow.

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Town Clerk

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1. How do I obtain a Marriage License?

Due to very limited staffing, we are fulfilling Marriage License Applications by appointment only (please do not contact us more than 30 days from the actual wedding day).

Town Hall is open to the Public, Monday through Friday 8:30 am to 5 pm. Marriage License Application Appointments are available between 9 am and 4 pm. Please contact the Town Clerk at 603-890-2116 or Deputy Town Clerk at 603-890-2111 to schedule an appointment. Appointments are first come-first served and only when available. We cannot accommodate any Walk-In Marriage License applications at this time.

Once an appointment has been made, please bring the following with you to the Town Hall:

• Photo IDs (current Driver's License or Passport)
• If previously married and divorced/annulled: the original, certified Final or Absolute Divorce Decree (Divorce NISI are not acceptable) or Annulment of the most recent marriage
• If previously married with a deceased spouse: the original, certified Death Certificate of the spouse
• If any of your documents are not in English, they must be translated into English and notarized
• $50 cash, check, money order, credit card or debit card

Both you and your fiancée must be present to complete the "Certificate of Intention of Marriage" (a.k.a. Marriage License Application). Please allow yourself 30 to 45 minutes to complete the entire application process. Witnesses are not required for the application process. However, translators are recommended to attend the application process with the applicants as we do not have translation services available.

Once the process is completed, the applicants will leave with a NH Marriage License that is valid for 90 days. The Officiant must complete their portion of the license following their presiding over the marriage ceremony, civil or religious. The license must be returned to the Salem Town Clerk within 6 days from the marriage ceremony for entry into the NH Vital Records database.

Marriage Certificates can be requested and purchased from any town or city within the State of New Hampshire once the marriage information has been recorded with the NH Vital Records Division. Please see the Town of Salem's procedures for attaining certified Marriage Certificates: Vital Records Request.

2. How do I register or transfer plates to a vehicle, motorcycle or trailer (utility, boat or camper) in Salem?

Please know the Town of Salem and State of New Hampshire have many laws and ordinances with respect to the registration of vehicles. As Municipal Agents for the NH Department of Motor Vehicles (DMV) and Clerks for the Town of Salem, we must follow all current laws and ordinances. There are certain, required procedures and documents that MUST be provided for all registration transactions. In other words, we do not make the laws, we must follow them.

Registering vehicles in the State of New Hampshire must start at the municipal/local level, first: at the Salem Town Hall. As Municipal Agents for the NH DMV, we are able to perform most state registration functions such as issuing passenger, trailer and motorcycle plates. Specialty registrations and plates, such as Antique and Veteran, must be completed at the NH DMV. A nominal fee of $3 is automatically added to each transaction that we are completing on behalf of the NH DMV, thereby saving you an additional trip to the NH DMV to complete the registration process.

For vehicles, motorcycles or trailers (utility, boat or camper) purchased from an Out-of-State Dealership or Private Sale or Moved into Salem from Out-of-State, please present the following at time of registration at the Town Hall:

• Current, valid NH Driver's License (or Out-of-State license if within 60 days of moving into New Hampshire)
• Vehicle/motorcycle/trailer's Certificate of Title, or Application for Certificate of Title (from certain, authorized Massachusetts dealerships), or Manufacturer's Certificate of Origin, completed with required Seller's and Buyer's information and Odometer Reading. See our Sample Title (PDF) for proper completion by the seller(s)
• If Leased: all pages of the Lease Agreement designating the Leasing Company (Lessor) and Lessee(s)
• If Financed: the Bill of Sale designating the Lender/Lienholder (i.e. bank, credit union, etc.)
• If transferring NH-issued license plates from a previous vehicle to the new vehicle: the original, current, signed registration for those plates
• If moving in from out-of-state: the original, current registration from the previous state of issue
• If the manufacturer's year is 1999 or older, two of the following must be presented (essentially, we need two forms of identification of the vehicle/trailer/motorcycle you wish to register):
  • Original Certificate of Title
  • Manufacturer's Certificate of Origin
  • Verification of Vehicle Identification (TDMV 19A) (PDF)
  • Bill of Sale (JPG) (with buyer, seller, their respective addresses, Vehicle Identification Number (VIN), sale price, and any other details specific to the vehicle, listed), or previous owner's registration

For vehicles, motorcycles or trailers (utility, boat or camper) purchased from a New Hampshire Dealership, please present the following at time of registration at the Town Hall:

• Current, valid NH Driver's License (or Out-of-State license if within 60 days of moving into New Hampshire)
• Completed and signed Application for Certificate of Title (Town Clerk's Copy), Certificate of Title, or Manufacturer's Certificate of Origin, completed with required Seller's and Buyer's information and Odometer Reading
• If transferring NH-issued license plates from a previous vehicle to the new vehicle: the original, current, signed registration for those plates

For an estimate of registration fees on new and renewed vehicle registrations: NH Vehicle Estimator:

• The State of NH prorates new vehicle registration fees by the month not by the day. Your registration fees on January 1st will be the same on January 31st for new-to-you vehicle registrations
• Renewals are always for a 12-month period. The state does not prorate renewals for shorter periods of time. You may renew up to 4-months in advance at the 12-month rate (e.g. September renewals can renew as early as June)
• The State of NH does not issue refunds for partially used vehicle registrations. The only way to retain the remaining value of registration fees paid is to transfer your vehicle registration and plates from an old vehicle to a new vehicle. Any remaining registration fees will be used as a credit towards your new vehicle's registration fees

3. I just moved to Salem. How do I register my vehicle(s)?

Welcome to Salem!! With any luck, you will quickly discover that here is way better than there!

Per state law, you have 60 days to convert your driver's license and vehicle registration(s) if you moved from out of state. If you moved within the State of NH, you have 30 days to update your address.

In both cases, you will need to establish Residency with the Assessing Department. The Assessing Department is located in the bottom floor, backside of the Town Hall. Please see their Residency procedures on the Becoming a Resident page. Once Residency is established, you may register your vehicle(s) per our instructions in the following FAQ: Registering a Vehicle in Salem.

For new residents to the State of NH, you can register your vehicle(s) prior to attaining a NH Driver's License. However, we highly recommend you make an appointment with the NH Department of Motor Vehicles (DMV) to attain your NH license in the meantime. You may also call the NH DMV directly to make an appointment at 603-227-4000, although your wait time may be lengthy.

For NH residents moving from another NH town/city into Salem, you do not need a new license or vehicle registration (if it is not due for renewal, yet). You may change your address directly with the NH DMV by completing a Record Change Request Form (PDF) and mailing it directly to the address on the form, or dropping it off at the Salem DMV at 154 Main Street (behind Romano's Pizzeria). Please do not bring this form to the Town Clerk's Office. We cannot process an address change unless there is a motor vehicle transaction (i.e. renewal, plate transfer).

4. How do I get a certified copy of a birth, death, divorce or marriage certificate?

For more information on obtaining vital records we recommend visiting our Certified Vital Records page.

5. We just got married in New Hampshire. What do we do now?

Congratulations on your recent nuptials and best wishes to a happy future together!!

Now, on to the essentials:

1. Return the original, completed Marriage License, along with any special officiant marriage waivers from the Secretary of State of New Hampshire, to the Town/City Hall that you attained your Marriage License from. Every block in the "OFFICIANT" section of the license must be filled in by the Officiant
2. Request and pay for Marriage Certificates. We do not automatically send out the Marriage Certificates due to the privacy laws of the State of New Hampshire. You must request and pay for them, first. While any town/city clerk in the State of NH can access the vital records database, please refer to the specific town's/city's procedures. In Salem, we highly encourage you to order your Marriage Certificates online. Otherwise, you can request them by mail (PDF). Further details about requesting Marriage Certificates, or any other vital records, can be found on our Certified Vital Records page
3. Once you receive your Marriage Certificate, you can legally change your name, if applicable. Start with the Social Security Administration to attain an updated Social Security card. Once you receive your new Social Security card, then you can proceed to:
   • Your local Registry of Motor Vehicles (RMV)/Department of Motor Vehicles (DMV) to update your driver's license
   • Your banking institution(s) to update your account(s)
   • Your insurance company to update your coverage
   • Your doctor's office to update your records
   • Your professional licensing institutions/agencies, so forth and so on

6. How do I get a landfill/dump permit and where is the landfill/dump located?

The new 2023-2024 Landfill/Dump stickers (purple) are now available!

Landfill permits are obtained in the bottom floor of the Town Hall in the Collections Area. You will need a current, valid registration (or a photocopy) of the vehicle on which the landfill sticker will be going onto showing a Salem address. If you are not a Salem resident, or your vehicle registration does not have a Salem address on it, you will need to provide proof that you own property in Salem, as well as provide your current, out-of-town or -state vehicle registration.

The cost of the permit is $45 and expires on September 30, annually. The fee is not prorated. If you are 65 years of age or older, you may obtain one free permit for your personal vehicle, only. Each additional permit costs $45. The pricing is per the Fee Schedule (PDF) adopted by the Board of Selectmen. If you are a veteran that is 100% permanently & totally disabled, you may obtain a free permit with proof of your "100% permanent and total disability" from the Veterans Administration. Please bring in your VA Disability letter showing your "100% permanent and total disability" rating.

Landfill permits come with three "bulky" coupons attached for large items. Only one set of landfill bulky coupons is allowed per household per year. You may purchase additional landfill permits for additional vehicles, but they will not include the bulky coupons.

The landfill (also known as the Transfer Station or Dump) is located on Shannon Road. Take Route 97 (Main Street) to Hampstead Street, which will become Shannon Road. The landfill is about one mile on the left.

Renewal Options

You have other options for Landfill/Dump Sticker renewal if you do not wish to come to the Town Hall:

Mail In

Please mail in a $45 check or money order made payable to the "Town of Salem," a standard Number 10 business size self-addressed stamped envelope, and a photocopy of your current registration for the vehicle that the landfill/dump sticker will be going onto the following address:

Town Clerk
33 Geremonty Drive
Salem, NH 03079

Cash is not an acceptable form of payment using this method.

Town Hall Drop Box

At the front of the Town Hall, please drop off a sealed envelope labeled "Town Clerk" including a $45 check or money order made payable to the "Town of Salem," a standard Number 10 business size self-addressed stamped envelope, and a photocopy of your current registration for the vehicle that the landfill/dump sticker will be going on. Cash is not an acceptable form of payment using this method.

Please note: If a self-addressed stamped envelope is not provided with mail/drop box requests, the landfill sticker will remain at the Town Clerk's Office until retrieved by the requestor.

7. How do I license my dog?

We recommend visiting our Dog Licenses page to learn more about licensing dogs in the Town of Salem.

8. I did not receive my Motor Vehicle Renewal Notice, what should I do?

In an effort to go green and save on ink, paper and postage, the Salem Town Clerk's Office is collecting email addresses from residents in order to email the complimentary renewal notifications. Residents with email addresses already on record with the Town Clerk's Office and/or NH Department of Motor Vehicles (DMV) will receive an email notification from EB2gov.com, our 3rd party collections company, to assist in the registration renewal process. Within that email is a link directly to the EB2gov website to renew your vehicle's registration. Should you not receive that email notification directly in your inbox, we recommend that you check any other folders associated with that email address, depending upon the security preferences of your internet/email provider and email software (i.e. Outlook, etc.).

Should you not receive the renewal notice by mail or email, do not worry - you can still renew your vehicle registration(s)! You have three options:

1. Online: Renew your registration(s) online via the current plate number and Vehicle Identification Number (VIN) (last four digits found on your registration): Renew by Plate/VIN.
2. In Person: Renew your registration(s) in person at the Town Hall. We are open to the Public, Monday through Friday, 8:30 am to 5 pm. All Motor Vehicle transactions stop at 4:30 pm. Please bring your current driver's license, current registration(s), and form of payment (cash, check, credit/debit card).
3. By Mail/Drop Box: If you would like to renew by mail or drop box, please provide a check or money order made payable to the "Town of Salem", ensure your current address and phone number are on the payment, as well as the license plate number(s). Include a self-addressed stamped envelope with your payment. If a self-addressed stamped envelope is not provided, we will hold your registration(s) until you pick it/them up at the Town Hall.

If you are unsure of your registration fees, please see the online renewal procedures, above, or refer to the previous year's registration(s) (State Fees listed in upper right corner; Local/Municipal Fees listed in lower right corner). This applies to vehicles over 5 years old from the original manufacturer's date. Newer vehicle registration fees depreciate within the first 5 years from manufacturer's date.

9. I can't find my vehicle's title. Where do I get a new one?

You can conveniently apply for a duplicate or replacement Title, and it takes no more than a few minutes of your time. In New Hampshire, titles are processed by the Division of Motor Vehicles - Bureau of Title and Anti-Theft. When you want to sell your car, you'll need to supply the vehicle title. Titles can become lost, stolen, damaged or illegible, necessitating their replacement. A duplicate title is easy to acquire with a few forms and supporting documents. Note: When there is a lien on a title, such as when the vehicle was purchased with a loan, the title is mailed to the lienholder.

Aside from needing a duplicate if you lose your car's title, you'll need it if and when you sell it. You can apply for a duplicate title by mail or in person at most NH Department of Motor Vehicles (DMV) offices. To get a duplicate title:

• Fill out an Application for Duplicate Certificate of Title (Form TDMV 18 (PDF))
• If a vehicle is jointly owned, all of the owners must sign the application for a duplicate title
  • Provide the drivers license number of all owners
• Pay a fee of $25 by check or money order, made payable to the "State of NH"
• You can deliver the form and payment to the Salem DMV Office at 154 Main Street, or mail everything to:
  NH Department of Safety
  DMV - Title Bureau
  23 Hazen Drive
  Concord, NH 03305

A duplicate title will be mailed to you within 10 business days. The Town Clerk's Office does not hold vehicle titles, nor do we provide the duplicates/replacements.

10. How do I register to vote?

Salem's Supervisors of the Checklist ("Supervisors") administer voter registration.

Voter registration applications can be picked up and submitted at the Town Clerk's Office, Town Hall, 33 Geremonty Drive, during regular business hours. The Supervisors will hold additional special hours just before elections and before the beginning of a filing period. Voter registration closes 10 days before an election, however New Hampshire permits same day voter registration at the polling places.

You are required to show proof of age, residency and citizenship. Acceptable forms of proof of age include a driver's license, passport or birth certificate. A driver's license, utility bill or other mailed correspondence is acceptable for proof of residency. A passport, birth certificate or naturalization papers are proof of citizenship. Citizenship and residency affidavits are available if you cannot provide necessary documentation.

When you register to vote you are registered for all elections, and town and school meetings.

11. Where do I get a fishing/hunting license?

Licenses are available at many sporting goods stores or you may contact the New Hampshire Fish and Game Department at 603-352-9669.

12. Where do I get a business license?

The Town of Salem does not license businesses; however new business owners are encouraged to call the Town of Salem Code Enforcement Department to ensure the location is properly zoned for business: 603-890-2080. Businesses and corporations are required to file with the NH Secretary of State's Office in Concord NH (call 603-271-3246) or the Secretary of State's Business Division.

The Town of Salem also has an ordinance regarding home businesses in Residential properties. Please contact the Building Department for Code Enforcement information by calling 603-890-2020 or 603-890-2209.

13. When are elections held?

Town elections are held annually on the second Tuesday in March.

The Presidential Primary election is held, usually, in January every four years always in an even-numbered year. Every two years (also in even-numbered years) there is a State Primary election held on the second Tuesday in September and a State General Election held on the first Tuesday after the first Monday in November.

Every four years this election also includes the Presidential election.

14. Where do I register my boat? What will it cost?

Boats, canoes, etc., can be registered at a Boat Agent listed with the State of NH: Authorized Boat Agents.

Unfortunately, the Town Clerk of Salem is not an authorized boat agent and cannot answer any questions regarding boat registrations.

For further information on registering a boat in the State of NH, please go to the NH Boat Registrations page.

15. Where can I dispose of construction debris or wood?

Construction debris (C&D) and wood (ex. 2 by 4 inch studs, plywood, decking, etc.) are not accepted at the Landfill/Transfer Station on Shannon Road in Salem. However, the LL&S Transfer Station, at 87 Lowell Road in Salem, will accept C&D from Salem residents, only. C&D Coupons are available for purchase at the Town Clerk's/Collections Office. Coupons are $25 each and are good for up to 500 pounds of material (to be disposed of at one time). Anything over that weight will be charged $0.07 per pound in cash, only, at the time of disposal. The current year's C&D Coupons expire on September 30th.

Please contact LL&S at 603-894-9800 for acceptable materials for disposal, hours of operation and any further questions.

There is a limit of three coupons per household per year.

Please note: These coupons are separate from the three Transfer Station Bulky coupons issued with your annual Landfill/Transfer Station Permit.

16. What will it cost to register my car, motorcycle or trailer in the Town of Salem?

For an estimate of fees on new and renewed vehicle registrations visit the NH Vehicle Estimator.

The State of NH prorates new vehicle registration fees by the month not by the day. For example, your registration fees on January 1st will be the same as on January 31st for new-to-you vehicle registrations.

17. What forms of payment does the Town accept?

For water/utility and property taxes: cash and check, only.

For all vehicle registration activities, landfill/dump/transfer station passes, construction debris coupons, electronic device disposal stickers, dog licenses, marriage licenses and vital records requests: cash, check, credit card and debit card.

• Checks must have your current Salem address and phone number on them. Checks can only be accepted for property owners. Renters will have to make payments via cash or credit/debit card at the time of transaction.
• Credit or debit card payments incur a 2.79% convenience fee on the total fees. Payments $50 and under incur a $1.50 convenience fee.
• We have an ATM located on the bottom floor of the Town Hall (Town Clerk's area). The ATM charges a $2 service fee for each withdrawal session. The maximum withdrawal is $200 per session.

18. Where do I vote?

Voting information can be found in the Town's Local and State Elections page, including information on how to register, how to vote absentee and a searchable map of the districts and polling places.

19. How do I find a Justice of the Peace to perform a marriage ceremony?

When you apply we will give you a list of area Justices of the Peace. You may also find a listing on the Internet or in the yellow pages.

20. Where do I get a passport? Where do I get a Social Security card?

Both of these are obtained through the federal government. Passport applications may be obtained at the Post Office. Social Security cards or applications are available at any Social Security Office. The telephone numbers are listed in the telephone book under United States Government.

21. Where can I do genealogy research?

Genealogy research may be done at the Bureau of Vital Records at 6 Hazen Drive, Concord, NH. They have a genealogy room and maintain records for all cities and towns in New Hampshire from 1640. They also have divorce records from 1880. The Town Clerk's office in Salem does not have the facilities or manpower to do genealogy research. Due to the conditions of our records, genealogy research cannot be done in this office.

Visit the State of NH Bureau of Vital Records website to learn more.

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Town Clerk - Local & State Elections

Show All Answers

1. How do I register to vote?

Salem's Supervisors of the Checklist ("Supervisors") administer voter registration.

Registration may be completed at the Town Clerk's Office during regular business hours, during any scheduled supervisor session, and on election day at your polling location. Please note, the only time you are unable to complete a voter registration form is in the 10 days immediately preceding any election.

You are required to provide proof of age, residency and citizenship. Acceptable documents to verify age include: driver's license, passport or birth certificate. A driver's license can also be used to verify residency if it has your current Salem address. Otherwise, acceptable documents to verify residency include: utility bill, mortgage statement, credit card statement, bank statement or other similar document which shows your name and your current Salem address. If you were born outside of the United States, you will be asked to provide a passport or naturalization papers. Citizenship and residency affidavits are available if you cannot provide necessary documentation.

Once registered to vote, you can participate in all elections held in Salem as well as the Town and School Deliberative Sessions, generally held in early February prior to the March Town Election.

2. How do I vote absentee?

The following are reasons for which one is eligible to vote absentee:

• Absence from Town on election day or during polling hours
• Observance of a religious commitment
• By reason of a physical disability: Voters with symptoms of a communicable disease or illness; voters who, due to their own health circumstances, limit public exposure in their day-to-day life as a preventative measure
• Employment obligation, including care of children and infirm adults, with or without compensation

Obtaining an Absentee Ballot

An official Absentee Ballot Request Form may be obtained at the Town Clerk's Office either in person or by mail. Voters may write a letter of request for an absentee ballot. Official request forms may also be downloaded/printed: State Absentee Ballot Request 2024. All requests require a signature. 

If you are a Salem voter, mail your request to:

Salem Town Clerk
33 Geremonty Drive
Salem, NH 03079

Returning Your Ballot

Make your vote count! Carefully follow the instructions enclosed with your ballot. After marking your ballot, fold the marked ballot and seal it in the small affidavit envelope (Form A). Read and sign the affidavit envelope (Form A) and then place it in the return envelope and mail it to the Town Clerk's Office. Affix postage and mail the envelope so that it is received no later than 5 pm on election day by mail. If the ballot is hand delivered personally by the voter, it must be received at the Town Clerk's Office no later than 5 pm the day before election day. Absentee ballots delivered by the voter's delivery agent shall be received by the Town Clerk no later than 5 pm the day of the election.

Important Notice: Do not deposit your Absentee Ballots in the drop boxes located outside the Salem Town Hall; your ballot will be considered invalid and, therefore, not counted.

Tracking Your Ballot

You can track the status of your absentee ballot via the NH Absentee Ballot Status page.

3. Where do I vote?

View the Official Inventory of Streets and Polling Places (PDF). Click on the map for interactive guidance. Enter a street address or zoom to your residence then click to find polling information.

4. How do I change my voter information (name, address, party affiliation)?

Much like 1st time voter registration, Salem's Supervisors of the Checklist ("Supervisors") administer voter registration changes.

Changes to voter registration information (i.e. voter's name, residence, party affiliation, etc.) may be completed at the Town Clerk's Office during regular business hours, during any scheduled supervisor session, and on election day at your polling location. Please note, the only time you are unable to complete a voter registration form for any changes is in the 10 days immediately preceding any election.

Note: Party affiliation changes cannot be made within 90 days immediately preceding a primary election. Primary elections typically occur every even year in January and/or September.

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Town Manager - Local Government Academy

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1. If I am selected, do I need to attend every session?

Unless there are serious circumstances, participants are strongly encouraged to attend every session due to the high demand for spots. Please contact Joe Devine by email or via telephone at 603-890-2107 if there are any concerns about any dates.

2. Does the Salem Local Government Academy cost anything?

The program is completely free of charge.

3. As a non-Salem resident, am I able to apply?

Yes, anyone over the age of 18 may apply, but preference will be given to Salem residents and business owners before other considerations.

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Utilities

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1. I am billed per 100 cubic feet. How much water is that?

One cubic foot of water is equivalent to 7.48 gallons. One hundred cubic feet would equal 748 gallons.

2. I am having my house re-sided. Is there anything I need to do before the contractors arrive at my house?

Water Department personnel must complete removal of the outside remote. Call the Utilities Division at 603-890-2175 to arrange for the removal and reinstallation of your outside remote. There is no charge for this service

3. I turned on my water and nothing came out. What is happening?

Usually this is due to a water main break in your neighborhood. The Utilities Division personnel must turn off the water to repair the line. It is only off as long as is required to repair the pipes. Inquiries about the status of main breaks should be made by calling the Public Works Department at 603-890-2150.

We cannot feasibly notify everyone door to door that we need to turn the water off in an emergency like this. We can assure you that it is only done if necessary and will be restored as soon as possible.

4. Is Salem's water hard or soft?

It is considered Soft. Water hardness refers to the concentration of certain minerals, particularly those containing calcium and magnesium. People tend to ask about hardness after reading the owner's manual for a new dishware or washing machine. This is because hardness minerals inhibit the sudsing action of soaps and detergents. In areas of the country where water is very hard, these mineral deposits can damage boilers and block water pipes.

5. Is there fluoride in the water?

No, the Town does not add fluoride to the water supply.

6. The shut off valve before my meter does not work. Is the Town responsible to replace it?

Only if the valve is part of a complete meter horn assembly. Most older services (Prior to 1985) would not fit into this category. Otherwise, the valve replacement would be the responsibility of the property owner. The water supply to your home would have to be shut off at the curb stop to allow for the valve change. Please contact 890-2175 to schedule an appointment. There is no fee for this service provided it takes place during normal business hours. (Monday through Friday 7 am to 3: 30 pm)

7. What causes discolored water?

Water main breaks, along with other disruptions of flow can cause discoloration in the distribution system.

8. What is turbidity?

Turbidity is the cloudiness of water. This cloudiness is caused by particles, largely clay, that are so tiny they will not settle out of the water on their own. These particles are undesirable because they interfere with disinfection.