ATM & Banking Security

ATM Machines have become the target of criminal opportunities such as robberies, purse thefts, and other personal crimes. Here are some general rules and suggestions to keep in mind when using an ATM:

• Treat your ATM card like cash. Always keep your card in a safe place and store in in the protective sleeve.
• Keep your Personal Identification Number (PIN) a secret. Your ATM card will only work with your PIN. Never write your PIN on your card, and don't store it near your card.
• Never give out information about your PIN over the telephone.
• Report a lost or stolen card immediately.
• Check your receipts against your monthly statements to guard against ATM fraud.
• When at an ATM:
  • Always observe your surroundings before conducting an ATM transaction.
  • Always be aware, alert, and prepared to act when visiting an ATM Machine.
  • If possible, do not use an outside machine. Use machines that are inside locked, MAC-card accessible booths or rooms.
  • If you use an outside machine, use one that is well lit and visible.
  • Try not to visit a machine alone. REMEMBER: The is safety in numbers.
  • Minimize time spent at the ATM machine by having your card out and ready.
  • Don't just walk up to the machine. Look around for suspicious cars or persons.
  • If using a drive-up machine, keep your engine running, doors locked, and the windows up while waiting in line. In most cases a drive up machine is safest.
  • If there is any sign of trouble, drive off.
  • When possible, leave enough room between cars to allow for a fast exit.
  • Cover PIN numbers so no one can read them.
  • Do not count your money while at the ATM. Don't flash cash.
  • Don't leave receipts lying around. (Take them with you.) Don't put them in the trash container near the machine.
  • Trust your instincts. If you feel something is wrong, go to another machine.
  • If anything suspicious happens, cancel your transaction and leave the area.